Privacy Policy

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our forex automation solutions and Expert Advisors. By using our services, you acknowledge that you have read and understand this Privacy Policy.

Information Collection

We collect information that you provide directly to us when you:

  • Create an account or purchase our products
  • Fill out forms on our website, including contact forms
  • Subscribe to our newsletter or marketing communications
  • Request customer support or technical assistance

The types of personal information we may collect include:

  • Contact information (name, email address, phone number)
  • Account information (username, password)
  • Payment information (processed through secure third-party payment processors)
  • Technical information (IP address, browser type, device information)

Use of Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services and products
  • To process transactions and send related information, including purchase confirmations and product updates
  • To respond to your comments, questions, and requests, and provide customer service
  • To send you technical notices, updates, security alerts, and support messages
  • To communicate with you about products, services, offers, promotions, and events, and provide other news or information about us
  • To monitor and analyze trends, usage, and activities in connection with our services
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities

Cookies Policy

Our website uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.

Types of Cookies We Use

  • Essential Cookies:

    These are necessary for the website to function properly and cannot be switched off in our systems.

  • Performance Cookies:

    These allow us to count visits and traffic sources so we can measure and improve the performance of our site.

  • Functionality Cookies:

    These enable the website to provide enhanced functionality and personalization.

  • Targeting Cookies:

    These may be set through our site by our advertising partners to build a profile of your interests.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Data Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Our security measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures
  • Regular backups to prevent data loss
  • Staff training on data protection and security practices

While we implement safeguards designed to protect your information, no security system is impenetrable. Due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

Third-Party Sharing

We may share your personal information with third parties in the following circumstances:

  • Service Providers:

    We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Business Transfers:

    If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.

  • Legal Requirements:

    We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

  • Protection of Rights:

    We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

User Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access:

    You have the right to request copies of your personal information.

  • Right to Rectification:

    You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure:

    You have the right to request that we erase your personal information, under certain conditions.

  • Right to Restrict Processing:

    You have the right to request that we restrict the processing of your personal information, under certain conditions.

  • Right to Object to Processing:

    You have the right to object to our processing of your personal information, under certain conditions.

  • Right to Data Portability:

    You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the Contact Information section.

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This means that:

  • We process your data lawfully, fairly, and in a transparent manner
  • We collect your data for specified, explicit, and legitimate purposes
  • We limit our collection to what is necessary for the purposes for which it is processed
  • We take steps to ensure the data we hold is accurate and kept up to date
  • We keep your data for no longer than necessary for the purposes for which it is processed
  • We process your data in a manner that ensures appropriate security

For EU residents, the legal basis for processing your personal information is typically one of the following:

  • Your consent
  • Performance of a contract with you
  • Compliance with a legal obligation
  • Protection of your vital interests
  • Our legitimate interests, provided they do not override your fundamental rights and freedoms

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your request within 30 days. For data protection inquiries specifically related to the GDPR, you may also contact your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.